Emergency service for our own systems and third-party equipment
Our strengths as a manufacturer with in-house engineering expertise are particularly evident when working with existing installations.
We do not simply address faults symptomatically; instead, we analyse the root cause systematically within the overall system context. This ensures that problems are resolved in a sustainable and technically sound manner.
AKO supports:
- Bespoke emergency generators
- Existing installations from other manufacturers
- Older systems requiring modernisation
Technical causes – quickly identified, professionally resolved
The focus of our emergency call-out service is the rapid restoration of your system’s operational readiness. In the event of a fault, we analyse the situation in a structured manner and initiate the technically appropriate measures. Depending on the nature of the fault, we either carry out immediate repairs or secure your supply by means of a suitable temporary solution. At the same time, we assess whether further modernisation measures could contribute to a lasting improvement in the system’s operational reliability.
By combining service experience, retrofit expertise and system integration capabilities, AKO is able to address even complex fault scenarios in a targeted manner.
Typical fault areas in emergency generators may include:
- Starting problems
- Control system faults
- Fuel quality issues (Fuel polishing systems may provide a solution)
- Errors during load transfer
- Mechanical or electrical defects
Prevention instead of reaction
Many emergency situations arise from insufficient maintenance or inadequate test runs. Regular inspections in accordance with relevant standards such as DIN VDE 0100-718 and DIN 6280-13 significantly reduce the risk of failure.
AKO not only supports customers in the event of faults but also develops sustainable service concepts to ensure the long-term availability of your systems.