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Frequently Asked Questions about AKO and Our Services

Where is AKO located?

Our headquarters and production facility are located in Gernsheim on the Rhine, Robert-Bunsen-Str. 77
D-64597 Gernsheim, in the central Rhine-Main region.

From what capacity does AKO supply emergency generators?

Our systems generally start from around 50 kVA output. There is no fixed upper limit – capacities depend on the specific project requirements.

Does AKO manufacture standard series generators?

AKO manufactures exclusively bespoke emergency generators. Each system is individually designed, engineered and built to meet the customer’s specific requirements.

Does AKO supply only generators or complete systems?

AKO supplies complete, fully operational systems – including planning, ancillary components, testing, installation and documentation.

Does AKO also provide maintenance for third-party equipment?

Yes. We maintain, repair and modernise both our own systems and generators from other manufacturers.

Does AKO also offer modernisation of existing systems?

Yes. As part of retrofit projects, we replace or upgrade components, increase capacity, reduce emissions or integrate new control technology – always in compliance with relevant standards.

Which standards are considered during maintenance and test runs?

Depending on the application, standards such as DIN VDE 0100-718, DIN 6280-13 and BGV A3 are taken into account, including regular functional inspections and test runs.

Are the generators tested before delivery?

Yes. Each system is tested on our in-house test facility. Functional tests and trial runs are an integral part of the process prior to delivery and are analysed and recorded..

Who carries out the installation at the customer’s site?

Installation and commissioning are carried out by AKO’s own experienced specialist personnel.

Can AKO also hire out emergency generators?

Yes. AKO offers generator hire for planned applications as well as emergency situations – with no fixed limitations on capacity or rental period, and available throughout Europe.

Which operating modes are possible?

Depending on the system design, possible operating modes include:

  • Island mode
  • Parallel operation
  • Peak load operation
  • Emergency power operation
  • Standby (mains replacement) operation
  • Continuous operation
Is there an emergency service at AKO for faults or outages?

Yes. AKO operates a technical emergency call-out service for acute faults affecting generator systems. The service is particularly intended for operators of safety- and supply-critical installations where any outage must be resolved quickly.


Do you need further information?
Contact us by email – we will get back to you shortly.